At AFFECTIONPETS, we are dedicated to delivering your pet supplies quickly and reliably. Please review our shipping policy for important details about delivery times, rates, and how to contact us with any questions.
1. Processing Time
- All orders are processed within 1-2 business days.
- Orders placed after 12:00 PM (local time) will be processed on the next business day.
- We do not process or ship orders on weekends or public holidays.
2. Shipping Rates and Delivery Times
We offer the following shipping options:
- Standard Shipping (7-12 business days): $10 flat rate.
- Free Shipping: Available for orders over $75. Delivery time is 7-12 business days.
3. International Shipping
We offer international shipping. However, we are actively working to expand our services.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your delivery in real-time.
5. Shipping Delays
While we strive to meet the delivery times stated, delays can occur due to unforeseen circumstances, such as weather or carrier issues. If you experience any delays or issues, please don’t hesitate to reach out to us.
6. Contact Us
If you have any questions or concerns regarding your order or shipping, feel free to contact our customer service team:
- Email: [email protected]
- Phone: +1 727-860-2991
- Address: 101 NE 3rd Ave, Suite 1500, Fort Lauderdale, FL 33301, United States
