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Learn more about our shipping & delivery options, returns & refunds, payment options, and more. Can’t find what you’re looking for? Contact customer care at 1-352-261-6812, send us an email at: customerservice@affectionpets.com or affectionpets.infos@gmail.com, or Mail at AffectionPets LLC Attn: Privacy Officer 19601 N. 222 Ponce De Leon, FL 33134.